Below is a list of documents that come with the Computer Repair Business Lessons Learned book. Documents are continually added to the “restricted area” of the site.

• Business Plan – Business plan for a computer repair business (30 pages)

• Capabilities – Example capabilities letter to show possible clients (2 Pages)

• Maintenance Sales Letter – Sales letter to use for maintenance contracts (2 Pages)

• Web Sales Letter – Example letter to use for gaining website design work

• Warranty – Warranty letter for work performed

• Invoice – Invoice for customers

• Work Order Form – Word Document that is generated from the Work Order Program (1 Page)

• Laptop Supplemental Page – Added protection for laptop repair

• Payment Due – Form letter for late payment/pickup

• Network Assessment – Example of a network assessment to give a customer (2 Pages)

• Newsletter – Example of a newsletter format

• Press Release – Example of a press release

• Maintenance Checklist – Example of a maintenance checklist to use for customers that you have a maintenance contract with

• Web Development Contract – Contract for web design services

• Maintenance Contract – Maintenance contract to use for businesses or residential customers (5 pages)

• Maintenance Website – Maintenance contract for a web site

• Network Proposal – Proposal used for a network installation (12 pages)

• Network Maintenance Proposal – Search engine optimization proposal (12 pages)

• SEO Proposal – Search engine optimization proposal (5 pages)

• Web Site Proposal – Search engine optimization proposal (21 pages)

• Monitoring – Monitoring document for customers (2 Pages)

• Teaming Agreement – Used when working a project with another company (6 Pages)

• Non-Disclosure – Use this document if you are working with other technicians on projects (2 Pages)


EXTRAS:

• Content Seed – Must have for web design and maintenance
• Data Recovery – Contact information for a company that does Data Recovery
• EzAdSuite – Software information for posting on Craigslist
• Managed Services – Information concerning managed services and remote monitoring
• Web Site Making – Tips on what to do with your website in order to make it work better for you in search engines
• NACRBO – Information on the National Association of Computer Repair Business Owners
• Work Order Program – Contact information for an individual that will customize a php program for work orders.

All documents come in Microsoft Word format. They can be edited and your company information can be placed into them for your use.