Before you make a hiring decision, ask prospective computer repair companies the following questions:

 

How much do you charge?

This discussion can be about hourly rate or project estimate. Many customers often forget to ask about the hourly rate and then find themselves in the awkward position of having to pay a lot more than they expected for an incredibly short repair. Even though you might be upset and eager to get your computer up and running again, make sure to discuss expenses in advance.

 

How long will this take?

Ask how long the repair will take? Some may take a matter of minutes, but in some instances, you may have to leave your computer with the technician for days or even weeks.

 

What type of training do your technicians have?

It’s important to hire a company that is qualified to make the repair. Ask about credentials and training, and if required in your state, licensing.