We pride ourselves on providing the highest quality service at fair and affordable prices. Your complete satisfaction is very important to us. We are committed to excellent service. Our computer technicians will solve problems in a calculated and safe manner and help you make the right decisions for your home or business. We want nothing but the best for our clients. We promise to protect and ensure the privacy of your data. Our staff is amazing and second to none. All technicians are certified: A+, Network+, and Microsoft Certified Professional. See what some of our happy clients have to say!
I wanted to let you know of the exceptional service provided to me by your staff. I dropped my computer off this past Thursday after it had crashed. On Friday, Jamie called with the bad news that my old computer was basically “toast”. He the suggested a specific model of Lenovo laptop that was currently on sale and in stock at Best Buy. He explained that he could transfer my data from my old computer to the new one. He swapped out the hard drive from the Lenovo and replaced it with my old hard drive which had more capacity that the Lenovo.
I was anxious to get my new computer up and running as quickly as possible and Jamie offered to meet me at your store on Saturday when you are normally closed. When I got there he patiently set up my new system to resemble my old configuration so it was familiar and user friendly to me. He was extremely thorough and patient as he explained all of the new features on this new system. As a result I was able to take my new computer home and be up and running in short order with no setup required. He also steered me to an external hard drive to back my data up.
Jamie really went out of his way to satisfy me and was cordial and accommodating through the entire experience. His service was exemplary and I wanted to make sure he was recognized. I will not hesitate to return should I need help with anything IT related and will gladly refer friends to your business. Well done!
ATF Medical, as a small business in the Northern Virginia area, does not have IT experts on staff. Klay, Jamie and Garrett at Computer Medics serve us by ensuring all our physical equipment is prepared and maintained for both our remote and HQ staffs. We rely on them on a daily basis for advice on computer upgrades, virus protection, cyber security and even SPAM-related questions and more. They have the best attitude and are the best partners a small business could want. We highly recommend them!
Computer medics of NOVA Ask for Jamie. This guy is the best around. Not only does he know his stuff but he’ll go over everything in detail so you know you’re not getting a rip off and he gives you other recommendation and continued support if anything else goes wrong with your devices.
I suffered a major hard disk failure on my Windows 7 PC desktop (double head crash). Although I had several system image backups, none of them proved useful in my attempts to recover my PC. I then took my PC to another computer repair shop which wasn’t able to help, although they tried very hard. However, the techs at Computer Medic, through their persistent efforts were able to diagnose and then unravel a series of rather vicious bugs/flaws that apparently plague the Windows 7 system recovery process and cause system image problems when everyone else was stumped on what to do. Computer Medics fully recovered my PC successfully I am very happy to say at an extremely reasonable price. I very highly recommend Computer Medics to anyone who has a problem with their PC.
These guys were amazing. They even tried to talk me through a couple options for free to avoid me having to pay. Though, they did come out, it was a very reasonable price and he was very knowledgeable. Got my PC up and running in no time at all.
Computer Medics is THE company for IT Support
I can’t thank Computer Medics enough for everything you did for us. As I said I am going to make sure everyone knows what a quality job you did. I have also just written a letter to the editor of the Free Lance Star. Don’t know if it will get published, but I hope it will. You deserve every accolade. I wish you every success in your business and know that with your professionalism and over and above service, you will achieve it.
Once again, thank you SO MUCH! Always feel free to use us as a referral if there should ever be a need.
Excellent work by an outstanding team. A computer I shipped to my daughter had issues. I’m in Minnesota, an not able to help fix it, so I contacted Computer Medics. They went above and beyond to get the computer back up and running. Best service I could have hoped for. They kept me updated during the process and were wonderful to work with.
We needed an “IT” Dept…..
In our business, computers are the backbone of everything we do and neither my wife or I are IT people. So much is riding on our computers working properly each and every day that we don’t trust them with anyone but Computer Medics of Northern Virginia. Dan and the crew have been our “IT” department for almost 10 years and we feel very lucky to have found them when we did. They have saved us from going crazy over computer problems more times that I can remember, which helps us keep focused and our business running smooth. Dependable, trustworthy and VERY responsive….if those are qualities you want when you need computer help, then you have found the right people. We will be clients of CMONVA as long as we have computers.